In this case, P&G is deciding if it should outsource a large portion of its administrative functions. They explore the implications of organization structure and culture to productivity by moving a service that has been historically an internal function to one that is outsourced.
Review the Procter & Gamble: Global Business Services HBS case.
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Write a 750 word case analysis, integrating specific OB concepts from course resources to the following:
- What are the implications of outsourcing major portions of P&G’s administrative functions to the company’s productivity, organizational structure, and organizational culture?
- Evaluate the pros and cons of the proposed global reorganization with respect to these outcomes.
- If you were a member of P&G’s senior executive team, which of the four options discussed in the case would you recommend? Provide clear and relevant rationale for your position that includes specific factors considered.
- How would you implement the proposed change to P&G employees globally? Include best practices to managing change from the readings and videos.