quality improvement programs, management homework help

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write 250–300 words that respond to
the following questions with your thoughts, ideas, and comments. This will be
the foundation for future discussions by your classmates. Be substantive and
clear, and use examples to reinforce your ideas.

Discuss the following points
regarding the total quality management concept:

  • Discuss personal experience in regard to quality
    improvement programs.
    • If you have no experience, you should gain some from
      friends or work colleagues or—as a last resort—news articles.
    • If news reports are used, references and in-text
      citations must be provided.
  • What has led to the more comprehensive strategic view
    about total quality management?
  • Why did some quality initiatives fail?