write 500–600 words that respond to the following questions with your thoughts, ideas, and comments. Be substantive and clear, and use examples to reinforce your ideas.
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According to A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition, quality is
a subset of management actions required to ensure that the project will satisfy the needs for which it was undertaken. Quality Planning typically achieves the least attention and yet is the most critical element of Project Quality Management. This lack of attention primarily occurs due to insufficient understanding about quality and how it is an integral part of a project. Project Quality Management is divided into three parts. Quality Planning is done first, while Quality Assurance and Quality Control are done concurrently. As the project progresses, the Quality Planning process may be repeated, prompted by changes in the project circumstances – An iterative process that is influenced by scope, schedule, budget, procurement changes. The lack of an adequate Quality Plan inhibits the success of Quality Assurance and Quality Control efforts. (2013)
Alternately, a project manager wears many hats. Every one of these roles involves dealing with people. If a project manager has these roles (leader, communicator, negotiator, problem solver, influencer, integrator), it obviously means they must develop the skills in these areas. That is why soft skills for project managers are absolutely critical. A project manager spends 90% or more of his or her time communicating. According to the PMBOK® Guide, human resources management is “the processes required to make the most effective use of the people involved with the project” (2013).
- Why is quality important in a project? Who should be in charge of quality on any given project?
- Discuss how you would go about developing a quality management plan for the course project you have been working on. What quality assurance tools would you use? Why? How would you measure and monitor quality control?
- For your given course project, discuss how you would go about obtaining the human resources needed to complete the project (both material and people)?