Performance Management HR manager for an upscale retail store, Business & Finance Assignment Homework Help

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Assignment: Performance
Management

You are the HR manager
for an upscale retail store which sells clothing, shoes, handbags, and other
accessories. Due to the economic downturn, the company has experienced a
significant reduction in earnings, resulting in the layoff of a number of
retail sales associates. Business seems to be rebounding, but you are concerned
about the performance of the retail sales staff. The CEO has requested that you
recommend ways to increase sales and customer service. You believe that
implementing a performance management system may help modify employee behavior
and improve results.

Write a six to eight
(6-8) page paper in which you:

1. 
Create a job description
for a retail sales associate, which includes the most significant components
necessary to describe the job both internally and externally.

2. 
Create an organizational
behavior modification (OBM) plan to define four (4) key behaviors that are
required for successful job performance as a retail sales associate. Suggest
the significant ways that your plan will benefit the organization.

3. 
Specify two (2) ways
that you would measure whether current employees exhibit the key job
performance behaviors. Propose two (2) methods that you could use to inform
employees of the new performance standards.

4. 
Outline a plan with two
(2) methods of providing feedback to employees. Include the frequency with
which the feedback will be provided. Propose two (2) actions company leaders
should take to reinforce positive employee behaviors.

5. 
Examine at least three
(3) key legal and ethical issues that could potentially impact the performance
management system. Support your response with specific examples of the
identified issues’ possible effects on the performance management system.

6. 
Use at least five (5)
quality academic (peer-reviewed) resources in this assignment. Note: Wikipedia
and other Websites do not qualify as academic resources. 

Your assignment must
follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font
    (size 12), with one-inch margins on all sides; citations and references
    must follow APA or school-specific format. Check with your professor for
    any additional instructions.
  • Include a cover page containing the title of the
    assignment, the student’s name, the professor’s name, the course title,
    and the date. The cover page and the reference page are not included in
    the required assignment page length.

The specific course
learning outcomes associated with this assignment are:

  • Examine performance management issues and processes.
  • Examine the influences on and various approaches to
    compensation.
  • Use technology and information resources to research
    issues in human resource management foundations.
  • Write clearly and concisely about human resource management
    foundations using proper writing mechanics.

Assignment: Performance Management

Criteria

Unacceptable

Below
70% F

Fair

70-79%
C

Proficient

80-89%
B

Exemplary

90-100%
A

1. Create a job description for a
retail sales associate, which includes the most significant components
necessary to describe the job both internally and externally.

Weight: 10%

Did not submit or incompletely
created a job description for a retail sales associate, which includes the
most significant components necessary to describe the job both internally and
externally.

Partially created a job
description for a retail sales associate, which includes the most significant
components necessary to describe the job both internally and externally.

Satisfactorily created a job
description for a retail sales associate, which includes the most significant
components necessary to describe the job both internally and externally.

Thoroughly created a job
description for a retail sales associate, which includes the most significant
components necessary to describe the job both internally and externally.

2. Create an organizational
behavior modification (OBM) plan to define three (3) key behaviors that are
required for successful job performance as a retail sales associate. Suggest
the significant ways that your plan will benefit the organization.
Weight: 20%

Did not submit or incompletely
created an organizational behavior modification (OBM) plan to define three
(3) key behaviors that are required for successful job performance as a
retail sales associate. Did not submit or incompletely suggested the
significant ways that your plan will benefit the organization.

Partially created an
organizational behavior modification (OBM) plan to define three (3) key
behaviors that are required for successful job performance as a retail sales
associate. Partially suggested the significant ways that your plan will
benefit the organization.

Satisfactorily created an
organizational behavior modification (OBM) plan to define three (3) key behaviors
that are required for successful job performance as a retail sales associate.
Satisfactorily suggested the significant ways that your plan will benefit the
organization.

Thoroughly created an
organizational behavior modification (OBM) plan to define three (3) key
behaviors that are required for successful job performance as a retail sales
associate. Thoroughly suggested the significant ways that your plan will
benefit the organization.

3. Specify two (2) ways that you
would measure whether current employees exhibit the key job performance
behaviors. Propose two (2) methods that you could use to inform employees of
the new performance standards.

Weight: 20%

Did not submit or incompletely
specified two (2) ways that you would measure whether current employees
exhibit the key job performance behaviors. Did not submit or incompletely
proposed two (2) methods that you could use to inform employees of the new
performance standards.

Partially specified two (2) ways
that you would measure whether current employees exhibit the key job
performance behaviors. Partially proposed two (2) methods that you could use
to inform employees of the new performance standards.

Satisfactorily specified two (2)
ways that you would measure whether current employees exhibit the key job
performance behaviors. Satisfactorily proposed two (2) methods that you could
use to inform employees of the new performance standards.

Thoroughly specified two (2) ways
that you would measure whether current employees exhibit the key job performance
behaviors. Thoroughly proposed two (2) methods that you could use to inform
employees of the new performance standards.

4. Outline a plan with two (2)
methods of providing feedback to employees. Include the frequency with which
the feedback will be provided. Propose two (2) actions company leaders should
take to reinforce positive employee behaviors.

Weight: 20%

Did not submit or incompletely
outlined a plan with two (2) methods of providing feedback to employees.
Include the frequency with which the feedback will be provided. Did not
submit or incompletely proposed two (2) actions company leaders should take
to reinforce positive employee behaviors.

Partially outlined a plan with two
(2) methods of providing feedback to employees. Include the frequency with
which the feedback will be provided. Partially proposed two (2) actions
company leaders should take to reinforce positive employee behaviors.

Satisfactorily outlined a plan
with two (2) methods of providing feedback to employees. Include the frequency
with which the feedback will be provided. Satisfactorily proposed two (2)
actions company leaders should take to reinforce positive employee behaviors.

Thoroughly outlined a plan with
two (2) methods of providing feedback to employees. Include the frequency
with which the feedback will be provided. Thoroughly proposed two (2) actions
company leaders should take to reinforce positive employee behaviors.

5. Examine at least three (3) key
legal and ethical issues that could potentially impact the performance
management system. Support your response with specific examples of the
identified issues’ possible effects on the performance management system.

Weight: 15%

Did not submit or incompletely
examined at least three (3) key legal and ethical issues that could
potentially impact the performance management system. Did not submit or
incompletely supported your response with specific examples of the identified
issues’ possible effects on the performance management system.

Partially examined at least three
(3) key legal and ethical issues that could potentially impact the
performance management system. Partially supported your response with
specific examples of the identified issues’ possible effects on the
performance management system.

Satisfactorily examined at least
three (3) key legal and ethical issues that could potentially impact the
performance management system. Satisfactorily supported your response with
specific examples of the identified issues’ possible effects on the
performance management system.

Thoroughly examined at least three
(3) key legal and ethical issues that could potentially impact the
performance management system. Thoroughly supported your response with
specific examples of the identified issues’ possible effects on the
performance management system.

6. 5 references

Weight: 5%

No references provided

Does not meet the required number
of references; some or all references poor quality choices.

Meets number of required
references; all references high quality choices.

Exceeds number of required
references; all references high quality choices.

7. Clarity, writing mechanics, and
formatting requirements

Weight: 10%

More than 6 errors present

5-6 errors present

3-4 errors present

0-2 errors present