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Knight and William Perez’s Conflict at Nike.”Go to the Internet for more
information atwww.nike.com (Links to an external site.) answer Q’s 1-4 from the case.
Please type each question as a heading
and then type your answer below the question.
Using transactional analysis, describe the implied nature of the
interaction between Perez and Knight. What do you believe led to these crossed
Using the terms assertive, passive, and aggressive, describe the
implied behaviors of knight and Perez in their interactions.
What conflict management style is being exhibited in this case?
How was the conflict resolved between Knight and Perez? How
would you resolve the conflict between them?