International Human Resources

Given the rapid pace of globalization within the world of business,
organizations are finding themselves working more frequently both in and
with foreign nations. Thus, some of the most difficult challenges in
international HRM (IHRM) originate from the cultural differences
encountered in various countries while conducting business as a
multinational organization. The challenge becomes particularly acute
when businesspeople lack knowledge of or sensitivity to cultural
differences, the result of which may be mistakes made in business or
personal interactions that offend or alienate foreign constituents.

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Hypothetical Scenario

Assume that your management team is seeking your help with IHRM in a
world of diversity. Specifically, they want a brief report about
international business etiquette, customs, or protocol. The report
should compare and contrast cultural differences potentially encountered
while transacting business between other countries and the United
States.

For this discussion, complete the following:

  1. Select one country outside the United States.
  2. Select a topic, and perform research about business etiquette,
    customs, or protocol for that country. You may use one of the suggested
    topics below or another pertinent topic of your choice.
  3. Briefly discuss the similarities and differences with respect to
    cultural diversity while conducting business in your chosen country and
    the United States.

Suggested topics to research may include, but are not limited to:

  • Appearance.
  • Behavior.
  • Communication.
  • Time and space orientation.
  • Formality.
  • Tolerance.
  • Saving face.
  • Protocol for exchanging business cards.
  • Women in the workplace.
  • View on and practices about corruption.
  • Nonverbal communication.