Discussion: Human Resource Management Service Delivery Model: Center of Expertise

First, review the module resources. Then, address the following in your initial post:

  • How can a shared service delivery model benefit the employees and management of an organization?
  • What are some challenges of a shared service delivery model to the employees and management of an organization?
  • How do changes in technology affect service delivery, effectiveness, and efficiency?

Provide examples from the module resource readings or from your own experience in the workplace to support your responses.

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In response to your peers, provide feedback about their initial post and offer strategies for overcoming the challenges of a shared service delivery model and employee resistance to new self-service technology. Provide examples and supportive evidence.

To complete this assignment, review the Discussion Rubric document