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This week’s Assignment consists of watching a scenario about Sandwich Blitz, Inc. and reading the textbook section on “Bureaucratic Control Systems” in the Bateman and Snell text.
Click on the Video icon to sit in on a phone call Lei is having on a discrepancy in the time sheet of one of the customer associates. Then select the Rubric icon to read all the requirements for this week’s Assignment.
HERE IS THE RUBIC
Assignment Details and Rubric
This week’s Assignment consists of watching a scenario about Sandwich Blitz, Inc. and reading the
textbook section on Bureaucratic Control Systems in the Bateman and Snell text.
Lei noticed what appeared to be a discrepancy in the time sheet of one of the customer associates.
When she asked the location manager about this, she learned that the team supervisor had allowed
the associate to report hours not actually worked in this pay period, thus receiving pay for time not yet
earned. Lei did not like this practice and immediately viewed this as a control issue. After checking
the employee handbook which had been in effect since she and Dalman were actively managing the
single location, she discovered that this practice was not covered. She also realized that many of the
duties that employees were expected to do and were in fact, evaluated on were also not clearly
After reading the scenario above, the textbook section on Bureaucratic Control Systems, and
completing the practice Learning Activities in this unit, describe how Dalman and Lei can create the
missing section of employee handbook by describing how the four step control process could be
implemented to correct the problem of misreporting hours. External sources may be used. Cite
Draft your Assignment paper at least two full double-spaced pages in length, using size 12 point font
size in MS Word format. Be sure your paper is well written in paragraph form, with correct spelling,
grammar, and punctuation. Be sure to name your file according to the Kaplan file-naming convention.
Submit as an attachment to the Unit 6 Assignment Dropbox for grading before the close of the unit.
AB140 Unit 6 Grading Rubric Percentage Possible
Content, Focus, Use of Text and
Identified and discussed each of the four
steps in the formal control process as it
Unit 6 [140: Introduction to Management]
Page 2 of 2
relates to the scenario.
Analysis and Critical Thinking:
Responses demonstrated critical thinking
and analysis and exhibited application of
Spelling, Grammar, and Format:
Clear business writing. Spelling and
grammar are acceptable.
Formatting follows instructions.
My school is kaplan university USERNAME: glochaanthony1 PASSWORD: Grandson2012
My class is 140-10: Intro to Management Unit 6 Assignment.