1. A grocery store is getting complaints from customers that waiting times are too long for checkout

1.
A
grocery store is getting complaints from customers that waiting times are too
long for checkouts during certain times of the day. This problem can be solved
by the queuing theory.

2.
A
real estate developer wants to control costs and finish building a new
apartment complex on time. This problem can be solved by inventory analysis.

3.
People
and technology are outputs in an open system.

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4.
Goods
and services are inputs in an open system.

5.
A
tight bureaucracy works best when the environment is relatively stable and
operations are predictable and uncomplicated.

6.
Trade
secret is an example of intellectual assets.

7.
Knowledge
management involves making decisions based on hard facts about what really
works.